Speaker
Description
Previous studies have focused on single speech acts of either apologies or responses to apologies; however, it is the exchanges of the pragmatic acts of apology-response strategies which help maintain social relationships. This research aims to find out the exchanges in English film conversations. Theoretically, the conceptual framework includes the pragmatic acts by Mey (2013), exchanges by Schegloff (1974), speech acts by Searle (1975), direct apology strategies by Trosborg (2011) and apology response strategies by Holmes (1990, 1995). This is a qualitative descriptive study collecting 227 exchanges from socio-psychological films in American English which were categorized into 3 primary patterns. Results showed that the most frequently used pattern was direct apology strategies - direct response strategies with 134 exchanges classified into 27 different sub-types of exchanges. The study is hoped to make a contribution to linguistics since it
extended the response taxonomy by Holmes (1995) with mixed apology response
strategy. The findings also provided practical assistance to learners of English as foreign languages.
Biography
University of Foreign Language Studies, The University of Danang (UFLS-UD) lecturer Ngo, T. H. T. has more than16 years of teaching experience at the Faculty of English, where she has been actively engaged in teaching, curriculum development, and academic administration. She earned her Ph.D. in English Language and has developed strong expertise in language teaching methodology, English language studies, and Applied Linguistics. Her academic work focuses on enhancing English language education, EFL pedagogy, discourse analysis, and learner-centered teaching approaches. She has published numerous research papers in conference proceedings as well as prestigious WOS and SCOPUS-indexed journals, and has successfully completed and defended various scientific research projects at university and national levels. In addition to her research contributions, she has participated in academic conferences, quality assurance activities, and postgraduate supervision. Currently, she serves as the Program Director of the MA and PhD programs in English Language, contributing significantly to postgraduate training and academic development at UFLS-UD. In recognition of her professional dedication and academic contributions, she was awarded a Certificate of Merit from the Vietnamese Ministry of Education and Training for the 2022–2023 academic year, along with Certificates of Commendation from the Director of UD and the Rector of UFLS-UD for her outstanding academic contributions in recent years.
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