Speaker
Description
Despite the importance of written English, many university students—particularly in business fields—struggle with grammatical and lexical accuracy in business correspondence. Moreover, genre-specific challenges remain underexplored in Vietnamese EFL contexts, where workplace writing genres such as résumés and business emails are often overlooked in instruction, resulting in a gap between classroom practices and real-world communication demands.
This study investigates the most frequent grammar and vocabulary errors in student-produced business correspondence. A total of 150 samples—including résumés, inquiry emails, and complaint letters—were collected from English-major students enrolled in business communication courses at Duy Tan University. Through surveys and document analysis, the study examines the underlying causes of these errors—whether they stem from limited grammatical knowledge, inappropriate word choice, or interference from students’ native language.
The findings highlight key linguistic difficulties and inform practical recommendations for improving business writing instruction in EFL settings. These include incorporating genre-based models, fostering vocabulary development through targeted reading and rewriting, integrating corpus tools and intercultural awareness strategies, and applying flexible, learner-centered error correction methods. The study contributes to more effective and sustainable teaching practices that better prepare students for professional communication in global contexts.
Biography
Dang Thi Thuy Ngoc is a senior student majoring in English Language at Duy Tan University, Vietnam. With a strong academic foundation in linguistics and communication, she has developed a particular interest in the role of language and culture in business settings. Currently working in the business field, Ngọc is beginning to explore key topics at the intersection of intercultural communication, language use, and professional discourse. She aims to contribute to research and practice that bridges linguistic knowledge with practical insights in cross-cultural business communication.
Nguyen Dac Quynh Anh is a lecturer at Duy Tan University, Vietnam. Her research interests include TESOL, English for Specific Purposes (ESP), and English-Medium Instruction (EMI). She is particularly interested in how EMI influences classroom interaction and language use in non-native English contexts. She also contributes to curriculum development and quality assurance in language education, with a focus on sustainable, learner-centered practices in EFL and EMI classrooms.
